Delete my account

Last updated: 20 September 2026 · version 1.7

This page explains how to delete your Arestis account and all the data associated with it. It is meant both for people who still have the Application and for those who have uninstalled it.

1. Delete your account from the Application

Deletion is done directly in Arestis, in a few moments:

  1. Open the Application and sign in to your account.
  2. Go to Settings.
  3. Open the Account section.
  4. At the bottom of the screen, tap the red "Delete my account" button, then confirm.

Your account is immediately deactivated and you are signed out.

2. Delete your account without the Application

If you have uninstalled Arestis or cannot access your account, send a deletion request by email to contact@arestis.com, from the email address associated with your account.

Your request will be handled as soon as possible and, in any event, within the one-month period set by the General Data Protection Regulation (GDPR).

3. What is deleted

Deletion covers all of your account and the data linked to it:

None of this data is kept at the end of the process described below, subject only to data whose retention is required by a legal obligation.

4. Deletion period and withdrawal

Your account is deactivated immediately, but your data is kept for 30 days before being permanently erased. This period lets you change your mind.

Here is how it works:

  1. Immediately: your account is deactivated and you are signed out. It is no longer accessible or visible to other users.
  2. For 30 days: your data is kept, inactive. If you sign in again during this period, the Application explicitly asks whether you want to cancel the deletion and restore your account, or let it proceed. Nothing is restored without your knowledge.
  3. After 30 days: an automatic process permanently erases your account and all your data. This operation is irreversible and requires no action on your part.

5. Keep a copy of your data

Since deletion is permanent, we recommend exporting your data before requesting it, if you want to keep a record. Export is available in the Application, as JSON or CSV, from Settings.

6. Questions

For any question about deleting your account or exercising your rights over your data, write to contact@arestis.com.

The full details of how your data is processed are in our Privacy policy.

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