Delete my account
This page explains how to delete your Arestis account and all the data associated with it. It is meant both for people who still have the Application and for those who have uninstalled it.
1. Delete your account from the Application
Deletion is done directly in Arestis, in a few moments:
- Open the Application and sign in to your account.
- Go to Settings.
- Open the Account section.
- At the bottom of the screen, tap the red "Delete my account" button, then confirm.
Your account is immediately deactivated and you are signed out.
2. Delete your account without the Application
If you have uninstalled Arestis or cannot access your account, send a deletion request by email to contact@arestis.com, from the email address associated with your account.
Your request will be handled as soon as possible and, in any event, within the one-month period set by the General Data Protection Regulation (GDPR).
3. What is deleted
Deletion covers all of your account and the data linked to it:
- your authentication account and your email address;
- your public username;
- your profile data: first name or nickname, date of birth, gender, height, training goal;
- your body tracking data: weight and history, body fat, muscle mass and all your measurements;
- your activity data: programs, workouts, drafts, exercises, sets, weights, repetitions, durations, distances and notes;
- your display and settings preferences;
- the local copy of your data kept on your device.
None of this data is kept at the end of the process described below, subject only to data whose retention is required by a legal obligation.
4. Deletion period and withdrawal
Here is how it works:
- Immediately: your account is deactivated and you are signed out. It is no longer accessible or visible to other users.
- For 30 days: your data is kept, inactive. If you sign in again during this period, the Application explicitly asks whether you want to cancel the deletion and restore your account, or let it proceed. Nothing is restored without your knowledge.
- After 30 days: an automatic process permanently erases your account and all your data. This operation is irreversible and requires no action on your part.
5. Keep a copy of your data
Since deletion is permanent, we recommend exporting your data before requesting it, if you want to keep a record. Export is available in the Application, as JSON or CSV, from Settings.
6. Questions
For any question about deleting your account or exercising your rights over your data, write to contact@arestis.com.
The full details of how your data is processed are in our Privacy policy.